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NEXPURA

The operating system for modern jewellers.

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© 2026 Nexpura. All rights reserved.

Built for jewellers.

The Platform

The jewellery operating system behind every sale, repair, bespoke order, and passport.

One platform that connects the front counter to the workshop, so sales, repairs, bespoke jobs, customers, stock, and digital trust all live in the same record.

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POS · Repairs · Bespoke · Inventory · CRM · Passports · Analytics

Connected Workflow

One workflow, from first enquiry to aftercare.

Every step links to the customer record and the piece record, so nothing is rekeyed and nothing falls through the gaps between your team and your workshop.

  1. Enquiry
  2. Quote
  3. Sale
  4. Repair / Bespoke Job
  5. Payment
  6. Passport
  7. Aftercare
  8. Reorder
  1. Enquiry
  2. Quote
  3. Sale
  4. Repair / Bespoke Job
  5. Payment
  6. Passport
  7. Aftercare
  8. Reorder
Product Tour

Tour the modules your team will actually live in.

Each module is built around a real jewellery workflow — and every record stays connected across them.

Owner-grade visibility, the moment you log in.

A single screen for what needs attention across sales, stock, repairs, bespoke jobs, and customer activity.

  • See today's sales, overdue repairs, and bespoke approvals waiting on a decision
  • Track unpaid balances and upcoming collections without opening a separate report
  • Spot low-stock pieces before a customer asks for them
app.nexpura.com
Dashboard — Owner-grade visibility, the moment you log in.

Process every sale connected to the customer and the piece.

Fast checkout that links each transaction to the customer record, the item, and the post-sale service trail.

  • Connect each sale to the customer and the item record
  • Manage deposits, balances, and collections in one place
  • Capture trade-ins, layby, gift cards, and split tender without leaving the screen

Track every repair from intake to collection.

Structured intake, clear status, and visible deposit/balance — across the front counter and the workshop bench.

  • Track every repair from intake to collection
  • See which jobs are overdue before a customer asks
  • Give the workshop one place to update status, photos, and notes

Run bespoke commissions with structure, not memory.

A workflow that holds the brief, sketches, sourcing, milestones, deposits, and approvals in one place.

  • Keep bespoke approvals and milestones visible to the team
  • Track deposits, balances, and stage-gate sign-off
  • Connect every bespoke job back to the customer and the final piece record

See what you have, where it is, and what needs action.

Live stock for finished pieces, stones, metals, components, memo, and consignment — with full provenance.

  • See low stock before it affects sales
  • Track location, cost, provenance, and movement history per piece
  • Filter by status (in stock, reserved, on memo, low stock, archived)

One profile per customer, every interaction connected.

Purchases, repairs, bespoke jobs, deposits, preferences, anniversaries, and service notes in one record.

  • Connect each sale to the customer and the item record
  • Surface VIP signals, anniversaries, and follow-up reminders
  • See repair and service history alongside purchase history

Verify eligible pieces with a digital passport.

A QR-verifiable record of materials, provenance, craftsmanship, service history, and aftercare — issued from the same record the workshop already maintains.

  • Verify eligible pieces with a digital passport
  • Customers can scan and confirm authenticity instantly
  • Service history and aftercare attach to the same record over time

Decisions from jewellery metrics, not generic retail reports.

Sales by category and staff, workshop throughput, repair completion rates, outstanding balances, and stock turnover.

  • Track sales by period, category, and staff member
  • Monitor workshop throughput and repair completion rates
  • See outstanding balances and overdue summaries at a glance
One connected record

Every customer, piece, service, and sale in one record.

Records connect across the system — when a customer returns, your team sees their purchase history, repair history, bespoke jobs, deposits, preferences, and any pieces they own that carry a digital passport. No rekeying, no tab-switching.

  • Connect each sale to the customer and the item record
  • Repairs, bespoke jobs, and aftercare attach to the piece
  • Service history travels with the passport for the life of the piece
Customer
Eleanor Whitfield
Reference · NX-CUST-04219
VIP
Lifetime spend
$24,180
Pieces owned
6
Open repairs
1
Bespoke jobs
2
Activity
  • 14 Mar 2026Repair · Solitaire ring · Resize
  • 22 Sep 2025Sale · Stud earrings · 18ct white gold
  • 08 Feb 2025Bespoke handover · Solitaire engagement ring

Sample record — your view shows live customer and piece data.

Command Centre

Know what needs attention before your team has to ask.

The owner dashboard surfaces the eight signals that actually matter day-to-day — the things you would otherwise chase down by walking the floor.

  • Overdue repairs4 jobs past dueSample data — your dashboard shows live numbers from your business.
  • Low stock12 SKUs below thresholdSample data — your dashboard shows live numbers from your business.
  • Unpaid balances$8,420 across 9 customersSample data — your dashboard shows live numbers from your business.
  • Bespoke approvals waiting3 awaiting client sign-offSample data — your dashboard shows live numbers from your business.
  • Upcoming collections6 pieces ready this weekSample data — your dashboard shows live numbers from your business.
  • Top-selling categoriesEngagement · Stud earrings · ChainsSample data — your dashboard shows live numbers from your business.
  • Passport activity14 verifications in the last 30 daysSample data — your dashboard shows live numbers from your business.
  • Staff workloadWorkshop capacity at 78%Sample data — your dashboard shows live numbers from your business.
Role-based views

Built for owners, sales teams, workshop staff, and admin.

Each role sees the data and tools they need — and access is controlled by the people who run the business.

  • Owners

    See revenue, overdue work, stock health, and team activity across every store from one dashboard.

  • Sales teams

    Process sales, look up customers, and pull up item history in seconds without switching screens.

  • Workshop staff

    See assigned repairs and bespoke jobs with photos, notes, deposits, and due dates in one queue.

  • Admin

    Manage staff access, plan settings, billing, and store-level configuration in one place.

Digital Passports

Proof of authenticity, built into the platform.

Every eligible piece can be issued a QR-verifiable digital passport — generated from the same record the workshop and sales team already maintain. No second system, no rekeying.

Materials & provenance

Metals, stones, sourcing, and craftsmanship recorded once and travelling with the piece.

Service history

Repairs, resizing, cleaning, and inspections attach to the same record over time.

Resale confidence

Customers can verify authenticity instantly with a QR scan, even years after the original sale.

View Passport Verification→
Migration & Setup

Switch without losing your current workflow.

A six-step process designed to move your business onto Nexpura with provenance, confidence, and minimal disruption.

  1. Step 01

    Workflow audit

    We map your current tools, processes, and data so nothing critical gets dropped.

  2. Step 02

    Data preparation

    Customer, inventory, repair, and supplier records are cleaned and structured for migration.

  3. Step 03

    Customer and inventory import

    Records move across with provenance — every imported row keeps its source and ID.

  4. Step 04

    Platform configuration

    Stores, staff, taxes, payment methods, and workflow settings are configured for your business.

  5. Step 05

    Staff training

    Guided onboarding for sales, workshop, and admin teams on the workflows that matter most.

  6. Step 06

    Go-live support

    You launch on Nexpura with practical support so the transition is controlled, not chaotic.

Security & Trust

Your business and customer data, properly protected.

The platform is built with access control, encryption, and handled-payments at the foundations — and your data stays yours.

See full security details→
  • Role-based access for every staff member
  • Secure login with modern authentication
  • Encrypted data in transit and at rest
  • Automated daily backups
  • Stripe-handled payments — card data never touches our servers
  • Your data stays yours — no advertising, no resale

See the jewellery operating system in action.

Start the trial and explore the modules at your own pace, or book a guided walkthrough with our team.

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