The Platform
The jewellery operating system behind every sale, repair, bespoke order, and passport.
One platform that connects the front counter to the workshop, so sales, repairs, bespoke jobs, customers, stock, and digital trust all live in the same record.
POS · Repairs · Bespoke · Inventory · CRM · Passports · Analytics · Mobile app
Connected workflow
One workflow, from first enquiry to aftercare.
Every step links to the customer record and the piece record, so nothing is rekeyed and nothing falls through the gaps between your team and your workshop.
Enquiry
Quote
Sale
Repair / Bespoke
Payment
Passport
Aftercare
Reorder
Product tour
Tour the modules your team will actually live in.
Each module is built around a real jewellery workflow — and every record stays connected across them.
app.nexpura.com
Sales today
A$9,240
Overdue repairs
2 jobs
Ready to collect
6 pieces
Bespoke approvals waiting3 awaiting client sign-offAction
Low stock12 SKUs below thresholdReview
Unpaid balancesA$8,420 across 9 customersA$8,420
Owner-grade visibility, the moment you log in.
A single screen for what needs attention across sales, stock, repairs, bespoke jobs, and customer activity.
- See today's sales, overdue repairs, and bespoke approvals waiting on a decision
- Track unpaid balances and upcoming collections without opening a separate report
- Spot low-stock pieces before a customer asks for them
app.nexpura.com
Process every sale connected to the customer and the piece.
Fast checkout that links each transaction to the customer record, the item, and the post-sale service trail.
- Split tender, laybys, deposits, and GST handled at the counter
- Connect each sale to the customer and the item record
- Capture trade-ins and collections without leaving the screen
app.nexpura.com
Track every repair from intake to collection.
Structured intake, clear status, and visible deposit and balance — across the front counter and the workshop bench.
- See which jobs are overdue before a customer asks
- Give the workshop one place to update status, photos, and notes
- Customers are notified automatically at every stage
app.nexpura.com
Run bespoke commissions with structure, not memory.
A workflow that holds the brief, sketches, sourcing, milestones, deposits, and approvals in one place.
- Keep bespoke approvals and milestones visible to the team
- Track deposits, balances, and stage-gate sign-off
- Connect every job back to the customer and the final piece record
app.nexpura.com
See what you have, where it is, and what needs action.
Live stock for finished pieces, stones, metals, components, memo, and consignment — with full provenance.
- See low stock before it affects sales
- Track location, cost, provenance, and movement history per piece
- Filter by status — in stock, reserved, on memo, low stock
app.nexpura.com
One profile per customer, every interaction connected.
Purchases, repairs, bespoke jobs, deposits, preferences, anniversaries, and service notes in one record.
- Surface VIP signals, anniversaries, and follow-up reminders
- See repair and service history alongside purchase history
- Pieces owned — with passport links — attached to the record
app.nexpura.com
Verify eligible pieces with a digital passport.
A QR-verifiable record of materials, provenance, craftsmanship, service history, and aftercare — issued from the same record the workshop already maintains.
- Customers can scan and confirm authenticity instantly
- Service history and aftercare attach to the same record over time
- Provenance travels with the piece for life
app.nexpura.com
Decisions from jewellery metrics, not generic retail reports.
Sales by category and staff, workshop throughput, repair completion rates, outstanding balances, and stock turnover.
- Track sales by period, category, and staff member
- Monitor workshop throughput and repair completion rates
- See outstanding balances and overdue summaries at a glance
Command centre
Know what needs attention before your team has to ask.
The owner dashboard surfaces the signals that actually matter day-to-day — the things you would otherwise chase down by walking the floor.
Overdue repairs
4 jobs past due
Low stock
12 SKUs below threshold
Unpaid balances
A$8,420 across 9 customers
Bespoke approvals waiting
3 awaiting client sign-off
Upcoming collections
6 pieces ready this week
Top-selling categories
Engagement · Studs · Chains
Passport activity
14 verifications in 30 days
Staff workload
Workshop capacity at 78%
Sample data — your dashboard shows live numbers from your business.
Role-based views
Built for owners, sales teams, workshop staff, and admin.
Owners
See revenue, overdue work, stock health, and team activity across every store from one dashboard.
Sales teams
Process sales, look up customers, and pull up item history in seconds without switching screens.
Workshop staff
See assigned repairs and bespoke jobs with photos, notes, deposits, and due dates in one queue.
Admin
Manage staff access, plan settings, billing, and store-level configuration in one place.
Migration & setup
Switch without losing your current workflow.
- 01
Workflow audit
We map your current tools, processes, and data so nothing critical gets dropped.
- 02
Data preparation
Customer, inventory, repair, and supplier records are cleaned and structured for migration.
- 03
Customer and inventory import
Records move across with provenance — every imported row keeps its source and ID.
- 04
Platform configuration
Stores, staff, taxes, payment methods, and workflow settings are configured for your business.
- 05
Staff training
Guided onboarding for sales, workshop, and admin teams on the workflows that matter most.
- 06
Go-live support
You launch on Nexpura with practical support so the transition is controlled, not chaotic.
- Role-based access for every staff member
- Secure login with modern authentication
- Encrypted data in transit and at rest
- Automated daily backups
- Stripe-handled payments — card data never touches our servers
- Your data stays yours — no advertising, no resale
See the jewellery operating system in action.
Start the trial and explore the modules at your own pace, or book a guided walkthrough with our team.
14-day free trial · No charge until your trial ends · Cancel anytime before your trial ends