Features
Every module, in detail
Nine modules, each built around a real jewellery workflow. Read what each one does, what it covers, and how it shows up on the shop floor and in the workshop.
9 connected modules · Repairs and bespoke included · Migration support included · 14-day free trial
Module 01
Point of Sale
A jewellery POS that connects every sale to the customer record, the piece, and the post-sale service trail.
- Fast SKU and barcode scanning with low-stock signals at the counter
- Multiple payment methods, split tender, layby, gift cards, and trade-ins
- Connect each sale to the customer profile and the item record automatically
- Real-time inventory deduction across stores and locations
- Receipts that include the piece details and any digital passport reference
On the shop floor
When a regular comes in for a stud-earring purchase, your team scans the SKU, picks the existing customer, and the sale is logged against their profile with the piece reference attached. No paper, no rekeying, and the new piece is ready for a digital passport if the customer wants one.
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Module 02
Repairs & Workshop
Track every repair from intake to collection with photos, deposits, balances, status, and overdue alerts.
- Digital intake — photos, condition notes, deposit, due date in under a minute
- Workshop queue with assignment, status, and stage timestamps
- Customer notifications at each stage (ready, collected, follow-up)
- Deposit and balance tracking against each job
- Overdue alerts so jobs never slip past the due date silently
On the shop floor
When a customer drops in a ring for a resize, intake takes under a minute — photos, condition notes, deposit, and due date are captured and the workshop sees it instantly. When the job is ready, the customer is notified automatically and the balance shows up at the counter on collection.
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Module 03
Bespoke Commissions
Run custom commissions with structured approvals, milestones, sourcing notes, and deposit gates from brief to delivery.
- Brief, sketches, and reference images stored against the job
- Stage-gate approvals — design sign-off, casting, setting, finishing
- Milestone-based deposit schedule with running balance
- Sourcing notes for stones and metals, linked to the supplier record
- Production timeline visible to the team and shareable with the client
On the shop floor
When a client commissions a bespoke engagement ring, the design brief, stone selection, and milestone deposits are captured against one job. The workshop sees what stage the piece is at, the sales team sees the next deposit due, and the client gets a clean handover with full provenance built into the final passport.
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Module 04
Inventory
Live stock for finished pieces, stones, metals, components, memo, and consignment — with full provenance and movement history.
- Multi-category inventory: pieces, stones, metals, findings, components
- Filter by status — in stock, reserved, on memo, low stock, archived
- Multi-location stock visibility across stores and the workshop
- Reorder alerts before low stock affects sales
- Full movement history per item — receiving, transfers, sales, returns
On the shop floor
When a customer asks if a particular pendant is available in white gold, your team can see in seconds what is in stock at each store, what is on memo with another customer, and when the next reorder lands. No phone calls between stores, no guesswork.
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Module 05
Customers / CRM
A jeweller-specific CRM that keeps purchase history, repairs, bespoke jobs, preferences, and reminders in one record.
- Complete purchase, repair, and bespoke history in one profile
- VIP tags, preferences, partner names, ring sizes, and custom fields
- Birthday, anniversary, and follow-up reminders surfaced for the team
- Communication log — calls, emails, in-store conversations
- Pieces owned (with passport links) attached to the customer record
On the shop floor
When a longtime customer comes in, your team sees their preferred metal, ring size, partner anniversary, last three purchases, and an open repair from two months ago — all on one screen. The conversation starts where the last one left off, not from scratch.
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Module 06
Invoicing
Branded invoices, balance tracking, and payments connected directly to repairs, bespoke jobs, and sales.
- Professional invoice templates with your branding
- Partial payment and running balance tracking on every invoice
- Outstanding balance dashboard for the whole business
- PDF generation and email delivery built in
- Invoices linked to the underlying repair, bespoke job, or sale
On the shop floor
When a bespoke client pays the second milestone deposit, the invoice updates, the balance moves, and the workshop is notified that production can proceed to the next stage. No spreadsheet, no manual reconciliation between accounting and operations.
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Module 07
Suppliers
Supplier records, purchase orders, receiving, and reconciliation connected to inventory and bespoke sourcing.
- Supplier directory with contact details, terms, and lead times
- Purchase order creation and tracking with line-item visibility
- Stock receiving with cost recording and provenance
- Supplier-linked inventory items for traceability
- Reconciliation against supplier invoices when stock arrives
On the shop floor
When a stone parcel arrives from your overseas supplier, receiving captures the cost, parcel reference, and individual stone IDs into inventory. Each stone now carries provenance, and any future bespoke job can pull it directly from the supplier record into the production brief.
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Module 08
Command Centers
Every repair and bespoke job gets its own operational screen with status, finances, photos, and activity history.
- Full job context on one screen — customer, piece, status, finances
- Activity timeline of every action taken on the job
- Live financial summary — deposit, balance, payments received
- Linked photos, sketches, and documents inline
- Staff actions logged for accountability and handover
On the shop floor
When a customer rings to ask about their bespoke ring, anyone on the team can open the command centre, see the latest workshop photo, the balance owing, the next milestone, and the conversation log — and answer the call confidently without putting the customer on hold.
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Module 09
Analytics & Reporting
Jewellery-specific reporting across sales, stock, workshop throughput, and outstanding balances.
- Sales by period, category, staff member, and store
- Workshop throughput and repair completion rates
- Inventory turnover by category and location
- Outstanding and overdue balance summary
- Bespoke pipeline value and conversion by stage
On the shop floor
At the end of every month, owners get a clean read on which categories sold, which staff member converted the most bespoke leads, where stock is sitting too long, and how much is outstanding across customers — without exporting to a spreadsheet.
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Explore the workflows your team can finally connect.
Start the trial and walk through each module yourself, or book a guided walkthrough with our team.
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