Repairs fall through the cracks
Paper envelopes, scattered messages, loose notes, and verbal updates make it too easy for jobs to be delayed, forgotten, or chased manually.
Solved by Repair Tracker
NEXPURA
The Operating System
for Modern Jewellers
Run POS, repairs, inventory, bespoke orders, digital passports, and insights from one connected platform.
SALE RECORDED
Invoice #INV-7821
Amount £12,450
PASSPORT VERIFIED
Digital passport
ID #DP-5568
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Trusted by jewellers worldwide
to streamline and scale.
Explore the Platform
From the front counter to the workshop bench.
The patchwork of tools modern jewellers outgrow — replaced with one operating system designed for the trade.
CUSTOMER-FACING TRACKING
Jewellery workflows were never built for generic POS
Repairs, stock, bespoke jobs, and customer updates become messy when they live across notebooks, spreadsheets, messages, and memory.
Stock visibility gets unclear
Pieces are sold, reserved, moved, on memo, or unavailable before the team has one clean view of what is actually in stock.
Solved by Inventory Intelligence
Bespoke jobs become messy
Quotes, sketches, stones, deposits, approvals, sourcing notes, and production updates end up scattered across too many places.
Solved by Bespoke Orders
Customers keep chasing updates
Without live job statuses, staff spend time answering calls instead of moving repairs, collections, and approvals forward.
Solved by Customer Updates
See Nexpura in action
A closer look at the daily screens your team uses — track every repair from intake to collection, see what's overdue before a customer asks, and keep stock, jobs, and customers in lockstep.
app.nexpura.com
Repair Tracker
Track every repair from intake to collection with customer details, item photos, pricing, due dates, staff assignment, deposits, balances, and collection readiness.
- Log item details, photos, quotes, and due dates
- Assign work to staff or workshop queues
- Track status, balance, and collection readiness
One system of record for every jewellery workflow
One connected system of record for the daily work — built so every sale, repair, bespoke job, and aftercare moment lives in the same place.
POS & Sales
Process jewellery sales with connected customer, stock, payment, and item history.
Repairs & Workshop
Log, assign, update, and close repair jobs from intake to collection.
Bespoke Orders
Manage custom jobs with quotes, approvals, milestones, deposits, sourcing, and production notes.
Inventory & Memo
Track pieces, stones, components, reservations, locations, memo, consignment, and movement history.
Customers & CRM
Keep purchase history, preferences, repairs, bespoke jobs, and service records connected.
Insights & AI
Ask questions, surface risks, and understand what needs attention across stock, sales, jobs, and performance.
AI Copilot
Ask Nexpura what needs attention
The AI Copilot helps jewellers turn daily operational data into clear next steps across repairs, stock, customers, bespoke jobs, and sales performance.
Nexpura Copilot
Live · readyNexpura
Ask me anything about Nexpura — features, workflows, migration, pricing, the free trial. I'm here to help.
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Digital Passport
Give every piece a digital identity
Create QR-verifiable digital passports that connect each eligible piece to its materials, provenance, craftsmanship, service history, and aftercare journey.
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QR verification
Customers can scan and verify key piece details instantly.
Materials & provenance
Record metals, stones, sourcing details, craftsmanship, and item history.
Service history
Attach repairs, resizing, cleaning, inspections, and aftercare records to the piece.
Resale confidence
Support trust beyond the original sale with a record that stays connected to the jewellery.
Built for jewellers
Built around the way jewellers actually operate
Whether you sell, repair, create, or manage multiple locations, Nexpura supports the workflows that generic retail systems miss.
Retail jewellers
Connect POS, stock, customer history, repairs, and digital passports at the point of sale.
- POS
- Inventory
- CRM
- Passports
Repairs & workshops
Track intake, quotes, photos, staff assignment, due dates, customer updates, and collection readiness.
- Repairs
- Jobs
- Staff
- Updates
Bespoke studios
Manage enquiries, quotes, sketches, approvals, deposits, sourcing, production notes, and final handover.
- Bespoke
- Approvals
- Deposits
- Sourcing
Multi-store groups
Centralise stock, staff, customers, reporting, locations, and workflow visibility across every store.
- Locations
- Stock
- Teams
- Reports
The category
Built for jewellers — not forced onto them
Generic POS systems are built for checkout. Legacy jewellery software can feel heavy and dated. Nexpura is designed as a modern operating system for jewellery workflows.
The old way
Generic POS
- Built mainly for checkout
- Limited repair visibility
- Basic stock records
- Weak bespoke workflow
- No digital passport layer
- Little jewellery-specific intelligence
The old way
Legacy jewellery software
- Jewellery-specific but often dated
- Can feel complex to train staff on
- Reporting can require manual work
- Customer experience may feel disconnected
- Less modern AI/product layer
- Harder to present as premium to clients
The platform
Nexpura
- Modern jewellery operating system
- Every sale, repair, and bespoke job stays connected to the customer
- AI Copilot for operational insights
- QR-verifiable digital passports
- Guided migration and onboarding
- Built for premium jewellery teams
Migration
Switch with guidance at every step
Move from your current setup with hands-on support across data, workflows, training, and go-live.
Discovery
We review your current tools, data, and workflows to map a switch that fits your business.
Guided migration
Customer, inventory, repair, and supplier records are moved across with hands-on support.
Go live
Your team is trained on the workflows that matter most, and you start running on Nexpura.
FAQ
Questions jewellers ask before switching
Clear answers about trial, migration, POS, repairs, and setup.
Nexpura is designed to centralise jewellery retail workflows including POS, inventory, customers, repairs, bespoke orders, digital passports, and reporting. The best setup depends on your current tools and business needs.
Yes. Nexpura includes repair tracking from intake to collection, plus bespoke workflows for quotes, approvals, deposits, sourcing, milestones, and production notes.
Guided migration is available to help move key customer, inventory, repair, supplier, and business records into Nexpura.
Yes. You can start with a 14-day free trial and explore the core workflows before choosing a plan.
Yes. A guided walkthrough can help map Nexpura to your current POS, repair, bespoke, inventory, and customer workflows.
More questions about migration, pricing, or specific features? Talk to the team.
Start running your jewellery business from one connected platform.
14-day free trial No charge until your trial ends Cancel anytime before your trial ends